Overview
When a well-known retail business in Adelaide approached Starklab, they were facing several challenges: manual inventory management, slow internal communication, and a growing online customer base that their current systems couldn’t support.
With our help, they transitioned to a fully customized web application — and saw significant improvements in efficiency, customer satisfaction, and revenue.
The Challenge
This Adelaide-based retailer had outgrown their basic website and outdated internal tools. They needed a central platform to:
- Manage inventory across multiple locations
- Track sales in real-time
- Enable staff to communicate internally
- Provide customers with a modern online shopping experience
Spreadsheets and disconnected systems were holding them back. They were ready for something better.
The Solution: A Custom Web Application by Starklab
We designed and developed a tailored web application that met their exact business needs. Key features included:
1. Centralized Inventory Management
The app provided a real-time dashboard for stock levels across all retail locations, making it easy to track inventory and prevent overselling.
2. Internal Staff Portal
Employees could log in to view announcements, manage orders, and communicate with each other across stores.
3. Customer-Facing Online Store
We rebuilt their ecommerce platform with a sleek, mobile-friendly interface. It synced with their backend system to display live stock availability.
4. Reporting and Analytics
Custom reports provided insights into sales trends, staff performance, and customer behavior — helping them make data-driven decisions.
The Results
After launching the custom web application, the business saw rapid improvements:
- 40% reduction in stock errors thanks to the real-time inventory system
- 30% faster order processing, freeing up staff time for customer service
- 20% increase in online sales within the first three months
- Improved team collaboration with the new internal portal
Why It Worked
Unlike off-the-shelf solutions, this web application was tailored specifically for the retailer’s operations. It solved the right problems without adding unnecessary complexity.
Being built by a local Adelaide team also meant we could meet regularly, understand the business context, and provide fast support.
Could Your Business Benefit Too?
If your Adelaide business is struggling with disconnected systems or outdated tools, a custom web application might be the solution.
At Starklab, we build smart, scalable software that helps local businesses run better, faster, and smarter.
Let’s build your next success story. Contact us today to explore what’s possible.
Starklab – Web & Mobile Application Development in Adelaide.